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Author Archives: TonySchmitz

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Interpreting: The Fine Points of Empathy

Posted on June 24, 2024 by TonySchmitzJune 24, 2024

Here’s a concise piece on one of the subtle aspects of interpretation — What does compassion mean for medical interpreters? — offered by Yuliya Speroff on the Medical Interpreter Blog. In her piece, Speroff has tips on communicating a greater sense … Continue reading →

Posted in Interpreters/Translators

June 22 Is Twin Cities World Refugee Day!

Posted on June 17, 2024 by TonySchmitzJune 11, 2024

Above: scenes from last year’s event. Join CAPI USA for its annual celebration on Twin Cities World Refugee Day, scheduled for Centennial Park in Brooklyn Center, 10:30 – 5 pm on Saturday, June 22. There’s free live entertainment, food and … Continue reading →

Posted in Events

Helping LGBTQ+ Newcomers Fit In

Posted on June 10, 2024 by TonySchmitzJune 10, 2024

Here’s a free webinar offered by the resettlement specialists, Switchboard, designed to help newcomers succeed in their changed environment. The webinar is set for noon to 1:15, Tuesday, June 25. The target audience is direct service providers, managers, and others … Continue reading →

Posted in Refugees/Immigrants

Natural vs. Artificial Intelligence: Some Pushback

Posted on June 3, 2024 by TonySchmitzJune 3, 2024

In his recent essay, The Dehumanization of the Healthcare Interpreter, Or How I Learned to Love Natural Intelligence, Fleuncy Inc. President Bill Glasser seemingly accepts that medical interpretation, driven by artificial intelligence, will inevitably dominate in the healthcare environment. His … Continue reading →

Posted in Interpreters/Translators

Psych First Aid for Crisis and Trauma

Posted on May 28, 2024 by TonySchmitzMay 28, 2024

Get free virtual classes on psychological first aid  to support people after public emergencies, disasters or personal crisis and trauma. Presented by M Health Fairview Community Advancement, the two hour training is designed for community members and health care professionals, … Continue reading →

Posted in Resources

Your Native Language: Can You Lose It?

Posted on May 20, 2024 by TonySchmitzMay 20, 2024

Madeleine Schwartz had what sounds like a complicated but fascinating childhood. She lived with her mother in New York for half the year, and with her father in France for the other six months.  Then as an adult in 2020 … Continue reading →

Posted in Language/Literacy, Uncategorized

Get Square with Language Access Regs

Posted on May 13, 2024 by TonySchmitzMay 13, 2024

Do you have questions about your organization’s legal requirements to guarantee language access for patients and clients with limited English? Then check out this issue brief from the National Health Law Program on Title VI of the Civil Rights Act … Continue reading →

Posted in Interpreters/Translators, Language/Literacy

The Immigrant View on Running for Office

Posted on May 6, 2024 by TonySchmitzMay 6, 2024

Sahan Journal delivers again with a piece on the life circumstances that led Anquam Mahamoud to run for a Minnesota House seat in the south Minneapolis district 62B. Mahamoud was born in San Diego but moved to Minneapolis with her family … Continue reading →

Posted in Refugees/Immigrants

Translated Help in Explaining Hospice and Palliative Care

Posted on April 29, 2024 by TonySchmitzApril 29, 2024

If you follow the work of the Minnesota state legislature, you noticed the recent commotion over medical assistance in dying — a legislative effort to offer medical help to terminally ill people in ending their lives. The legislation appears to … Continue reading →

Posted in Culture/Religion

Interpret This: A Dying Dialect Linked to Ancient Greek

Posted on April 22, 2024 by TonySchmitzApril 22, 2024

On one hand, you’ve got the dominant languages of the world, which include English with 1.4 billion speakers, Mandarin with 1.3 billion speakers and Hindi with 602 million speakers. And then there is Romeyka.  Romeyka is an endangered form of … Continue reading →

Posted in Language/Literacy

Your Portal: Is It a Barrier?

Posted on April 15, 2024 by TonySchmitzApril 15, 2024

Here’s another wrinkle in the attempt to communicate effectively with LEP patients: is your patient portal truly accessible? With growing use and dependence on web-based portals, are all patients getting an even shake? According to Intersect: A Newsletter about Interpreting, … Continue reading →

Posted in Language/Literacy

The Hidden Burden for Child Interpreters

Posted on April 8, 2024 by TonySchmitzApril 8, 2024

It’s not news to observe that children often end up serving as interpreters and translators for family members with limited command of English. But recently University of California researchers delved into a largely unexplored area regarding the complicated intersection of … Continue reading →

Posted in Interpreters/Translators

Getting the Joke in ASL

Posted on April 1, 2024 by TonySchmitzApril 1, 2024

When Sam Corbin, the crosswords editor for the New York Times, took on the project of learning ASL, she couldn’t resist the temptation to do what she routinely did with spoken and written English: play around with words. Being something … Continue reading →

Posted in Language/Literacy

Newly Arrived: The Ecuadorians

Posted on March 25, 2024 by TonySchmitzMarch 25, 2024

The excellent online news outlet, Sahan Journal, recently offered a deep look at Minnesota’s surging Ecuadorian immigrant population in this piece, Ecuadorians fleeing violence and economic distress seek a new start in Minnesota. While fewer than 200 Ecuadorian emigres arrived … Continue reading →

Posted in Refugees/Immigrants

AI and Language Services: A Take on the Future

Posted on March 18, 2024 by TonySchmitzMarch 18, 2024

Like most everyone else involved in language service, you’re probably hearing footsteps from artificial intelligence interpretation and translation tools and wonder how they may alter your work. For a look at the current state of AI in translation, and related … Continue reading →

Posted in Interpreters/Translators

For Non-Muslims: A Ramadan Etiquette Guide

Posted on March 11, 2024 by TonySchmitzMarch 11, 2024

With Ramadan underway from now through April 9, this is the time to brush up on related good manners when interacting with Muslim co-workers and friends. Ramadan is the ninth month of the Islamic lunar calendar, during with which the … Continue reading →

Posted in Culture/Religion

The Fight to Preserve Threatened Languages

Posted on March 4, 2024 by TonySchmitzMarch 4, 2024

For an close look at the causes and effects of language diversity in an urban area, check out this new book, Language City: The Fight to Preserve Endangered Mother Tongues in New York, by Ross Perlin Perlin observes that up … Continue reading →

Posted in Language/Literacy

The Gold Standard: Care in the Language of Patients Being Served

Posted on February 26, 2024 by TonySchmitzFebruary 26, 2024

What’s the health impact when kids from minority or indigenous-language-speaking families get care that is not in their native tongue? According to Harvard Medical School researcher Ann Miller (right), there’s an 11 percent difference between them and native speakers in … Continue reading →

Posted in Disparities, Language/Literacy

Tune in to Immigrant Kids with Serious Medical Conditions

Posted on February 19, 2024 by TonySchmitzFebruary 19, 2024

Find out more about how to better serve immigrant families that include children with significant medical conditions during this 11 am, Monday, February 26 webinar sponsored by Switchboard. About 10–15 percent of refugee children have significant medical conditions, and their … Continue reading →

Posted in Refugees/Immigrants

Tragedy Upon Tragedy: A Family’s Interpreter, Slain

Posted on February 12, 2024 by TonySchmitzFebruary 12, 2024

Peter Wang served in a familiar role for his Florida family. His parents, who had been smuggled into the United States from Fujian, a province in southern China, in the late 1990s, arrived without knowing English. They worked in restaurant … Continue reading →

Posted in Language/Literacy, Refugees/Immigrants

Substance Abuse in Refugee, Immigrant Communities: Learn More

Posted on February 6, 2024 by TonySchmitzFebruary 6, 2024

Get the low-down on substance abuse issues in refugee and immigrant communities at the Tuesday, February 13 meeting of the Minnesota Immigrant and Refugee Health Network. Set for 9:30 to 11 am, this online and phone session will bring you … Continue reading →

Posted in Refugees/Immigrants, Resources

Interpreters: Get YouTubed

Posted on January 29, 2024 by TonySchmitzJanuary 30, 2024

Fall down a rabbit hole of videos on practice and training for medical interpreters at this YouTube channel, Interpret Your World. You’ll find dozens of short videos on subjects such as allergies, ashtma, chest pain, COPD and much more, plus … Continue reading →

Posted in Interpreters/Translators

For Refugee Community Outreach Workers: Safety Tips

Posted on January 22, 2024 by TonySchmitzJanuary 22, 2024

The world of commotion that drives refugees from their homes sometimes spills over into their new home here, with distress and tensions that can have an impact on community sponsors, volunteers and resettlement office staff. Here’s a webinar on basic … Continue reading →

Posted in Refugees/Immigrants, Resources

Get Help Creating a Language Access Plan

Posted on January 15, 2024 by TonySchmitzJanuary 15, 2024

Time to update your organization’s language access plan to serve clients better, and to meet the dictates of state and federal law? Here’s help from Multilingual, which has drafted a concise summary — How to Create a Realistic Language Access … Continue reading →

Posted in Interpreters/Translators

A Surge in Afghan Refugees

Posted on January 8, 2024 by TonySchmitzJanuary 8, 2024

The excellent Sahan Journal reports a recent three-fold increase in Afghan refugees landing in Minnesota, and states that even that is an underestimate. According to the Journal, “In 2018, 332 people in Minnesota reported being born in Afghanistan, a number … Continue reading →

Posted in Refugees/Immigrants

Black Moms: We’re Ignored, Dismissed

Posted on December 25, 2023 by TonySchmitzDecember 25, 2023

Another entry in the ledger regarding medical treatment of pregnant Black women, courtesy of the New York Times: How Unconscious Bias in Health Care Puts Pregnant Black Women at Higher Risk. Black women say that too frequently medical providers do … Continue reading →

Posted in Disparities

Posing a Potentially Awkward Question

Posted on December 18, 2023 by TonySchmitzDecember 18, 2023

Sometimes it’s the little things that can mess you up. Case in point: sensitively asking where your recently-arrived immigrant patient is from or may recently have been. This information allows you to offer country-specific screenings for asymptomatic conditions that can … Continue reading →

Posted in Resources, Uncategorized

Child Interpreters: The Burden They Carry

Posted on December 11, 2023 by TonySchmitzDecember 11, 2023

Should you ever think it’s okay to use a child as a medical interpreter for other family members, consider this essay on Multilingual by Onelia Navarro. In it, Navarro recalls a pair of shocking incidents. In one, Navarro was called … Continue reading →

Posted in Interpreters/Translators

The Disparities File: Unnecessary Amputations

Posted on December 4, 2023 by TonySchmitzDecember 4, 2023

Here’s another addition to the horrifying-instances-of-medical-disparities file. In a recent New York Times opinion piece, My Patient Did Not Have to Die the Way She Did, Dr. Anahita Dua recounts the harrowing case of a Black female complaining of pain in … Continue reading →

Posted in Disparities

Writing Systems of the World, Explained

Posted on November 27, 2023 by TonySchmitzNovember 27, 2023

Is it true that Korean is the most scientific writing system, as described by Asian scholar Edwin Reischauer? Get a feel for the various writing systems of the world in the YouTube video above. The Roman alphabet gets stacked alongside … Continue reading →

Posted in Language/Literacy

Race: Not a Predictor for Heart Attack, Stroke

Posted on November 20, 2023 by TonySchmitzNovember 20, 2023

Does race help determine who’s most at risk for heart attack or stroke? After years of including this factor in its risk assessment tools, the American Heart Association is yanking it from the equation. In this New York Times story, … Continue reading →

Posted in Disparities

Free Covid Test Kits from Site in Multiple Languages

Posted on November 13, 2023 by TonySchmitzNovember 13, 2023

Sad to say, it’s still handy to have Covid test kits around the house. Here’s a way for your limited English clients to order up a free batch in their first language. Steer them toward this Minnesota Department of Health … Continue reading →

Posted in Resources

Rich Set of Resources for Afghan Refugees

Posted on November 6, 2023 by TonySchmitzNovember 6, 2023

Hoping to understand and work more effectively with recent Afghan refugees? Take a look at this deep collection of respiratory illness-related information and resources available via the University of Minnesota’s National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM). With … Continue reading →

Posted in Refugees/Immigrants, Resources

Get Covid Videos in ASL

Posted on October 30, 2023 by TonySchmitzNovember 2, 2023

Here’s a trove of colorful ASL videos from the Minnesota Department of Health. The numerous offerings include topics such as: Protect Your Child from Covid 19 Vaccines and Kids What Teens Should Know What Are Breakthrough Cases? What Are Covid … Continue reading →

Posted in Resources

State of the Art: AI and Machine Translation

Posted on October 23, 2023 by TonySchmitzOctober 23, 2023

Wondering how artificial intelligence apps and machine translation will change the landscape for language access? Here’s a free webinar offered by Cross Cultural Communications, set for Wed., Nov. 8, 2023, 10:30 AM. What Role do AI and MT have in … Continue reading →

Posted in Interpreters/Translators

The Pandemic: What MDH Learned about Cultural Communication

Posted on October 16, 2023 by TonySchmitzOctober 16, 2023

What were the wins, challenges and lessons learned as the Minnesota Department of Public Health’s Refugee and International Health program grappled with the pandemic’s effect on refugee, immigrant and migrant (RIM) populations? Get an assessment at this webinar, Cultural Communications … Continue reading →

Posted in Refugees/Immigrants, Resources

Language Access: Learn the Law

Posted on October 9, 2023 by TonySchmitzOctober 9, 2023

There’s still time to register for a free online training course that explores the laws that govern language access for limited English speakers, scheduled for this Wednesday, October 11, starting at 10 am. The webinar will outline providers’ legal obligations … Continue reading →

Posted in Resources

Learn How to Sharpen Online Communication

Posted on October 2, 2023 by TonySchmitzOctober 2, 2023

Here”s a free class from Yale University that can help you use social and behavioral insights to create, implement and evaluate health communications online. Digital Media for Health Outcomes is designed as an evidence-based tutorial on the key steps to … Continue reading →

Posted in Resources

Language Barriers Keep Hispanics from Care

Posted on September 25, 2023 by TonySchmitzSeptember 25, 2023

Good news on breaking down language barriers for Hispanic patients? No, not really, according to a survey funded by a supplemental medical  insurance provider, Aflac. In the national 2023 study of Spanish-speaking patients, a third of the 2,001 employed adults … Continue reading →

Posted in Disparities

Seat at the Table: Serve on Equitable Health Care Task Force

Posted on September 18, 2023 by TonySchmitzSeptember 18, 2023

Here’s a chance to voice your opinions on health equity and optimal health outcomes — and in a way that’s more likely to result in change than simply mumbling around the water cooler. The Minnesota Department of Health is looking … Continue reading →

Posted in Culture/Religion, Disparities

Conference Goal: Make Health Education Material Relevant

Posted on September 11, 2023 by TonySchmitzSeptember 11, 2023

Translating health education materials is a step in the right direction. But if the material is difficult to understand in English, translation won’t make it better. Get insight on improving the usefulness of your communication at the virtual Health Literacy … Continue reading →

Posted in Language/Literacy

Human Interpreters: How threatened by AI?

Posted on August 27, 2023 by TonySchmitzAugust 27, 2023

What’s does job security look like for interpreters in the face of recent advances in artificial intelligence? Get the low down from Middlebury Institute of International Studies associate professor Barry Olson, a conference interpreter with 25 years of experience. Olson … Continue reading →

Posted in Interpreters/Translators

Webinar Helps Put Communication in Cultural Context

Posted on August 21, 2023 by TonySchmitzAugust 21, 2023

Getting the language right in health communication is one thing, but placing the words in a relevant cultural context is another. Get insight from industry experts on creating a culturally appropriate environment in a Public Health Communications Collaborative webinar, Noon … Continue reading →

Posted in Culture/Religion

Medical Interpretation in the U.S.: Inadequate Approaches Harm Patients

Posted on August 14, 2023 by TonySchmitzAugust 14, 2023

Here’s a dose of bad news from the Hastings Center on the failures of medical interpretation and the resulting harm to patients. In this recent essay, Medical Interpretation in the U.S. is Inadequate and Harming Patients, a team of writers observe that … Continue reading →

Posted in Interpreters/Translators

Hazy Days, Health Risks: Info in Spanish, English

Posted on August 7, 2023 by TonySchmitzAugust 7, 2023

Those hazy days that result from distant fires raise an obvious question: what can I do to protect myself and my family both indoors and outdoors? Here’s information in Spanish and English that offers steps you and your patients can … Continue reading →

Posted in Resources

Stress and Self-Care: Get Tips on How to Cope

Posted on July 31, 2023 by TonySchmitzJuly 31, 2023

Are you or your co-workers worn down by the stress of trying to meet the needs of immigrant and refugee communities? Here’s information that can help, to be offered by the Metro Immigrant and Refugee Health Network in a WebEx … Continue reading →

Posted in Refugees/Immigrants, Resources | Leave a reply

Webinar Tackles Traumatic Stress in Refugee Kids

Posted on July 24, 2023 by TonySchmitzJuly 24, 2023

Among the challenges for refugee youth: overcoming stress resulting from migration and resettlement. At worst they can be subject to abuse, exploitation and trafficking, but also routinely suffer from limited access to resources and the dislocation of existing as a … Continue reading →

Posted in Refugees/Immigrants

Interpreters: Only the Lonely?

Posted on July 14, 2023 by TonySchmitzJuly 14, 2023

What is a problem all too common for medical interpreters? When Kelly Henriquez asked that question at a panel on interpreter self-care at a national conference, the answer she got was, Loneliness. Henriquez, a dual-certified Spanish medical/healthcare interpreter working in … Continue reading →

Posted in Interpreters/Translators

Taking It to the Next Level: Simultaneous Interpretation

Posted on July 10, 2023 by TonySchmitzJuly 10, 2023

It’s one thing to interpret with pauses allowed in the exchange between speakers. But as this amusing and instructive video explains, simultaneous interpretation is a more daunting and sophisticated task that requires years of preparation. The instance depicted by the … Continue reading →

Posted in Interpreters/Translators

The Art Behind Translation

Posted on July 3, 2023 by TonySchmitzJuly 3, 2023

Usually we’re here concerned with the utilitarian aspects of translation. How does a Hmong patient, for example, best learn more about foot care with diabetes, post-op care or child immunization schedules? This week let’s take a step off the path … Continue reading →

Posted in Interpreters/Translators

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